If you’ve just moved into a new home with an existing Vivint security system, congratulations on upgrading your home’s safety and security! Vivint is a trusted name in smart home technology, offering a range of security and automation solutions to make life easier and safer. However, as you settle into your new home, you may have some questions regarding your Vivint security system.
Perhaps you’re wondering if you can cancel your Vivint contract if you move, or if you can sell your equipment if you no longer need it. Maybe you’ve forgotten your Vivint master code and need to know how to reset it. Or, you might be wondering what happens to your Vivint system when you move and how you can transfer the service to the new owner.
In this comprehensive blog post, we’ll answer all these questions and more. We will also cover commonly asked questions about Vivint security, such as whether you own your equipment from Vivint, what to do with old Vivint equipment, and if you can use Vivint door locks and thermostats without service. Additionally, we’ll address any concerns you may have, such as if there’s a class-action lawsuit against Vivint and if you can still use your Vivint equipment without monitoring.
Stay tuned as we delve into all the details of moving into a house with Vivint security, so you can be well-informed and enjoy peace of mind in your new home.
Moving into a New Home with Vivint Home Security
Moving into a new home can be both exciting and overwhelming. It’s a fresh start in a new space, but all the packing, unpacking and organizing can leave you exhausted. One thing you shouldn’t overlook when moving into a new home is home security. That’s why you should consider hiring Vivint Home Security to ensure your home’s security is top of the line.
Why You Need Vivint Home Security
The first thing you should do when moving into a new home is to make sure your home is protected. Vivint Home Security provides 24/7 monitoring services to keep your home safe from burglars, fires, and other emergencies. Their state-of-the-art equipment ensures that you always know what’s happening in your home, even when you’re not there.
Services Offered by Vivint
Vivint offers a wide range of security services that can be customized to your specific needs. Some of the services they offer include:
Vivint’s security cameras allow you to keep an eye on your home, even when you’re not there. You can access live video feeds from anywhere using your smartphone or tablet.
Say goodbye to lost keys and welcome the convenience of a smart lock. You can remotely lock and unlock your front door using your smartphone, which means no more frantic searches for your keys.
Vivint’s motion sensors alert you when someone enters your home unauthorized. You’ll receive real-time notifications on your phone if there is any suspicious activity in your home.
Benefits of Using Vivint Home Security
By installing Vivint Home Security, you can enjoy peace of mind knowing that your home is secure. Their 24/7 monitoring ensures that your home is protected at all times. If there is ever an emergency, Vivint will respond quickly to ensure your safety.
Moving into a new home can be an exciting endeavor, but it’s important not to overlook home security. Vivint Home Security is a reliable service that can provide the peace of mind you need. With their state-of-the-art equipment and customizable services, you’re sure to find a package that fits your needs. Don’t wait until it’s too late, secure your home today with Vivint Home Security.
When it comes to securing your new home, there are no shortcuts, only peace of mind knowing that your family and belongings are safe. Vivint Security has you covered with advanced security solutions that surpass traditional security systems.
Smart Home Automation
Thanks to Vivint’s smart home automation technology, you have complete control over your home security from anywhere in the world. Imagine being able to arm your security system, lock doors, and turn off the lights all from your smartphone, no matter where you are.
24/7 Professional Monitoring
Although you might have set up your home security system correctly, there’s no substitute for the peace of mind provided by 24/7 professional monitoring. Vivint’s monitoring team keeps a watchful eye on your home, ensuring any incidents are detected and promptly addressed.
HD Video Surveillance
Vivint’s HD video surveillance provides you with crystal-clear footage of your home, both inside and out. Their cameras use infrared technology to capture even the slightest movement, and with the Vivint Smart Drive, you can review surveillance footage at any time from any device.
Fully Customizable Solutions
No two homes are alike, which is why Vivint offers fully customizable solutions to meet your specific needs. Whether you want to add additional cameras or sensors to your system or have Vivint’s experts help you design a custom-tailored security system, they have you covered.
Vivint Security provides smarter home security solutions, giving you peace of mind that your family and home are safe, regardless of where you are. From smart home automation to 24/7 professional monitoring and HD video surveillance, Vivint Security offers everything you need to secure your home and guarantee your family’s safety.
Switching from Vivint: A Smooth Transition
If you’re planning to switch from Vivint to another home security provider, you need to make sure that the transition process is as smooth as possible. Here are a few tips to help you make the switch:
Review Your Contract
Before you start the process of switching to a new provider, make sure you review your Vivint contract. You should be aware of any fees or penalties you may face for terminating the contract early. If you’re unsure about the terms of your contract, contact Vivint customer service and ask for clarification.
Once you’re aware of any contractual obligations, it’s time to start researching and comparing home security providers. Make a list of the features you need and want in a security system, and then compare providers based on those features and pricing. Don’t forget to read reviews from current and former customers to get a sense of each provider’s strengths and weaknesses.
Install Your New System
Once you’ve selected your new provider, it’s time to install your new security system. Depending on the provider, you may be able to install the system yourself or you may need to pay for professional installation. Make sure you follow the instructions carefully to ensure that your new system is properly installed and functioning correctly.
Cancel Your Vivint Service
Once your new system is installed and functioning, it’s time to cancel your Vivint service. Contact Vivint customer service and let them know that you want to cancel your service. You may need to provide some information, such as your account number and the reason for cancellation.
Smooth Transition Complete!
Congratulations! You’ve successfully switched from Vivint to a new home security provider. With these tips, you can ensure that the transition process is as smooth and stress-free as possible.
Forgot Vivint Master Code
When you move into a new house with Vivint, you will receive a master code that allows you to control your security devices and access your Vivint app. However, things happen, and it’s easy to forget your Vivint master code. No worries, we got you covered with some tips on how to retrieve your master code without contacting customer support.
Check Your Welcome Guide
When you move into a new house with Vivint, you will receive a welcome guide that contains essential information about your devices, installation, and activation. You will also find your master code in the welcome guide. So, before you start panicking, grab your welcome guide and look for your master code. It should be easy to spot and straightforward to follow.
Use Your Vivint App
Another way to retrieve your master code is through your Vivint app. Open the app, tap on the menu icon, and select “Security.” In this window, you should be able to view your master code. If you can’t remember your Vivint app login credentials, try resetting your password or contact Vivint customer support for assistance.
Contact Vivint Customer Support
If you’ve exhausted all options and still can’t retrieve your master code, don’t panic. Vivint has excellent customer support that is available 24/7 to help you with any issues. You can contact them through the app or call their toll-free number. A customer support representative will help you retrieve your master code and walk you through the process of setting a new one.
In conclusion, forgetting your Vivint master code can be frustrating, but it’s easy to retrieve it using the above tips. Don’t hesitate to contact Vivint customer support if you need assistance. Remember to keep your master code safe and secure to avoid unnecessary disruptions to your Vivint security system.
Can I Cancel My Vivint Service if I Move
If you’re moving to a new house, you may be wondering if you can cancel your Vivint service without penalties. The good news is that Vivint provides options for customers who have to move and don’t want to keep their home security system. Here’s all you need to know about canceling your Vivint service when you’re moving:
Option 1: Transfer Your Vivint Service
If you’re moving to a new home, you can transfer your Vivint service to your new address without incurring any additional fees. Vivint offers this option to customers who are moving to another location within the United States and want to keep their home security system.
To transfer your Vivint service, you’ll need to contact the Vivint customer service team at least 30 days before your moving date. They will help guide you through the process and determine if Vivint service is available at your new location.
Option 2: Cancel Your Vivint Service
If you don’t want to transfer your Vivint service to your new address, you can cancel your contract without penalties if you meet the following requirements:
- Your Vivint contract period is over.
- You have fulfilled the minimum service requirements.
- You don’t owe any outstanding balance to Vivint.
If these requirements are met, you can cancel your Vivint service by contacting their customer service team. They will guide you through the process and answer any queries you may have.
In conclusion, Vivint provides options for customers who have to move and don’t want to keep their home security system. You can transfer your service to your new address or cancel it without penalties if you meet certain requirements. Ensure you contact Vivint customer service at least 30 days before your moving date to make the necessary arrangements.
Can I Sell My Vivint Equipment
If you’re moving out of a house with Vivint equipment, you might be wondering what to do with your devices. Can you sell Vivint equipment? The short answer is yes, you can! Here are some things to keep in mind:
Understand Your Vivint Contract
Before you sell your Vivint equipment, it’s important to understand your contract. Make sure you read the fine print and check for any restrictions on selling or transferring your equipment. Some contracts may require you to pay a fee or get written permission from Vivint before selling.
Know the Value of Your Equipment
When you’re ready to sell your Vivint equipment, consider the value of your devices. Research the market price for used Vivint equipment and set a fair price for your devices. You can sell your equipment on websites like eBay, Facebook Marketplace, or even Craigslist.
Remove Your Personal Information
Before selling your Vivint equipment, make sure to remove any personal information that is associated with the devices. This includes deleting any data stored on devices or resetting them back to factory settings.
Provide Accurate Information
When selling your Vivint equipment, be honest about the condition and functionality of the devices. If there are any issues with the equipment, mention them in your listing. Providing accurate information can help build trust with potential buyers and ensure smooth transactions.
You can sell your Vivint equipment when you move out of a house with Vivint. Just make sure to understand your Vivint contract, know the value of your equipment, remove personal information, and provide accurate information to potential buyers. With these tips in mind, you can easily sell your Vivint devices and make some extra cash!
What Happens to Your Vivint Home Security System When You Move
Moving to a new home can be an exciting but stressful experience. One of the concerns for homeowners with a Vivint home security system is what happens to the system when they move. In most cases, you’ll be able to take your Vivint system with you to your new house. However, there are a few important things you should keep in mind before you start packing up your security equipment.
Inspect Your New Home
Before you install your Vivint system in your new home, it’s important to inspect the property thoroughly. Check all the doors and windows to make sure they’re in good condition and secure. You should also check the electrical outlets to ensure that they’re in working order. If you notice any issues, it’s best to address them before you install your Vivint system.
Update Your Address and Phone Number
Once you’ve settled into your new home, you’ll need to update your contact information with Vivint. This will ensure that your system is properly monitored and that emergency services can reach you if needed. Updating your contact information is easy to do through the Vivint app or by contacting their customer service team.
Install Your Vivint System in Your New House
Installing your Vivint system in your new home is easy to do if you follow the instructions provided with the equipment. You can also contact Vivint’s customer service team for assistance with the installation process. Once your system is up and running, make sure to test it to ensure that it’s working correctly.
Transfer Your Vivint Contract
If you’re still under contract with Vivint, you’ll need to transfer your contract to your new house. This is a simple process that can be done by contacting Vivint’s customer service team. They’ll guide you through the steps and ensure that your contract is properly transferred.
Moving to a new house doesn’t mean you have to leave your Vivint home security system behind. By following these simple steps, you can take your system with you and ensure that your home is protected. Remember to inspect your new home, update your contact information, install your system, and transfer your contract. With a little planning and preparation, you can enjoy the peace of mind that comes with having a Vivint home security system in your new home.
Vivint Transfer Service to New Owner
Moving into a new house can be a daunting task, especially when it comes to transferring your home security system to the new residence. Fortunately, if you’re a Vivint Smart Home customer, you can easily transfer your system to the new homeowner with Vivint’s Transfer of Service process.
What is Vivint’s Transfer of Service process
Vivint’s Transfer of Service process allows you to easily transfer your home security system to the new homeowner. This process involves filling out a Transfer of Service form and providing the new homeowner with the information needed to activate the system under their name. After the new homeowner has activated the system, they will be responsible for any future service and billing for the Vivint Smart Home system.
What is required to complete the Transfer of Service process
To complete the Transfer of Service process, you’ll need to provide Vivint with the following information:
- Your new address
- The contact information for the new homeowner
- The date of the transfer
- The name of the new homeowner
Once you’ve provided Vivint with this information, they will guide you through the rest of the process.
How can I ensure a smooth transition for the new homeowner
To ensure a smooth transition for the new homeowner, it’s important to provide them with all the necessary information about the system. This includes how to arm and disarm the system, as well as any access codes needed to use the system. Additionally, it’s a good idea to walk them through the system and show them how to use all of its features.
In conclusion, transferring your Vivint Smart Home system to the new homeowner is a breeze with Vivint’s Transfer of Service process. Make sure to provide the new homeowner with all the necessary information to use the system and ensure a smooth transition. With just a bit of planning, you can make the transfer process a stress-free experience for everyone involved.
Do You Own Your Equipment from Vivint
You might be wondering, “Do I own my equipment from Vivint?” This is a valid question especially when you are moving into a new home. Vivint offers various home security and automation equipment, including door locks, cameras, thermostats, and smart home devices. The good news is that Vivint allows customers to own the equipment, but it depends on the type of agreement you signed up for.
When you sign up for Vivint’s service, you have the option to purchase the equipment upfront. This means that you own the equipment, and you are not required to return it to Vivint when you cancel your subscription. However, purchasing the equipment can be expensive, and it might not be feasible for everyone.
Another option is to lease the equipment from Vivint. This means that you do not own the equipment, and you are required to return it to Vivint when you cancel your subscription. However, leasing the equipment can be more affordable since you only pay a monthly fee. Leasing also comes with a warranty, so if something goes wrong with the equipment, Vivint will replace it at no extra cost.
Vivint also offers Flex Pay, which is a financing option that allows you to spread out the cost of the equipment over a 42- to 60-month period. With this option, you own the equipment, but you will be required to pay Vivint every month until you have paid off the equipment in full. Flex Pay can be a good option if you cannot afford to purchase the equipment outright, and you do not want to lease it.
To sum it up, Vivint offers different options for owning equipment. You can purchase the equipment upfront, lease it, or finance it through Flex Pay. It’s important to choose the option that works best for your budget and needs. Remember, your equipment is an essential component of your home security and automation system, and ownership can provide peace of mind and control over your investment.
What to Do with Old Vivint Equipment
So, you just moved into your new house, and you have old Vivint equipment that you no longer need. Now, you are wondering what to do with it. Don’t worry; you are not alone. Many homeowners face the same dilemma. In this section, we’ll discuss what to do with your old Vivint equipment.
Sell the Equipment
One option is to sell your old Vivint equipment. If it is still in good condition and functional, then you can sell it on online marketplaces like Amazon, eBay, or Craigslist. However, before selling, you need to ensure that the equipment is reset to factory settings and doesn’t contain any of your personal information.
Donate to Charities
Another option is to donate your old Vivint equipment to charities. Some charities accept used equipment for their causes. They refurbish the equipment and redistribute it to those in need. You can check with local churches, schools, or charities to see if they accept such donations.
Recycle the Equipment
Recycling is always a good choice, and Vivint equipment is no exception. Since electronic waste can be hazardous to the environment, recycling it ensures that it doesn’t end up in landfills. Therefore, you can take the equipment to a recycling center or donate it to recycling organizations.
Contact the Vivint Customer Center
Lastly, you can contact the Vivint Customer Center. They can assist you with the removal of the equipment and provide guidance on how to dispose of it. This way, you don’t have to worry about how to dispose of the equipment, and you can be sure that it’s properly disposed of.
In conclusion, there are several ways to dispose of your old Vivint equipment suitably. You can sell, donate, recycle, or reach out to the Vivint Customer Center. With this information, there’s no more need to worry about what to do with your old Vivint equipment.
Using Vivint Door Locks Without Service
Vivint door locks are an excellent investment for home automation. They offer added security, convenience, and increased control over who comes in and out of your home. One question that many people have is whether or not they can use Vivint door locks without service.
The answer is yes! You can still use your Vivint door locks even if you cancel the service. However, there are a few things you need to keep in mind.
Without service, you won’t be able to enjoy the full range of features that come with Vivint door locks. For example, you won’t be able to control your locks remotely or receive notifications when someone enters your home. Instead, you’ll have to manually lock and unlock your doors using a code.
Vivint’s service also includes professional installation. If you cancel the service, you’ll need to install the door locks yourself. However, this is a relatively simple process and doesn’t require any special tools or equipment.
Another thing to keep in mind is that if you cancel your Vivint service, you’ll no longer have access to customer support. This means that if you have any issues or questions about your door locks, you’ll need to figure it out on your own.
In conclusion, you can use Vivint door locks without service, but you’ll need to be prepared for a few limitations. If you’re comfortable with manually controlling your locks and don’t need access to customer support, then you can enjoy the added security and convenience that Vivint door locks provide.
Can I Move My Vivint Panel to Another Room
If you’ve recently moved into a new house or decided to rearrange your living room, you might be thinking about moving your Vivint panel to another room. Luckily, it’s not only possible to move your panel, but it’s also relatively easy. Here are the steps to follow:
Step 1: Power Off the Panel
Before you move your panel, make sure to power it off completely to avoid any damage to the system. To do this, locate the power cord at the back of the panel and unplug it from the wall outlet.
Step 2: Remove the Panel from the Wall Mount
Once the panel is turned off, remove it from the wall mount by gently sliding it upwards. Be careful not to damage the mount or the wall while you’re doing this.
Step 3: Detach the Wires
Carefully detach the wires from the back of the panel. There should be four wires: two power wires and two communication wires. Take a picture of the wires before removing them to make it easier to reconnect them later on.
Step 4: Move the Panel
Now you can move the panel to another room. Choose a suitable location and mount the panel on the wall using the wall mount.
Step 5: Reattach the Wires
Reattach the wires to the back of the panel. Make sure to connect the power wires to the power terminals and the communication wires to the communication terminals. Use the picture you took earlier to guide you.
Step 6: Power On the Panel
Finally, plug in the power cord to turn on the panel. It should take a few minutes to start up and connect to the Vivint network. Once it’s connected, you should be able to use it as usual.
Moving your Vivint panel to another room is a simple process that you can do yourself with minimal effort. Just follow these steps, and you’ll be up and running in no time.
How to Use Vivint Thermostat Without Service
If you have recently moved into a new house and are looking for ways to keep your environment comfortable while saving energy and money, you might want to consider getting a Vivint thermostat. Vivint is a popular home security and automation company that provides various smart home devices, including thermostats. While the Vivint thermostat is designed to work seamlessly with Vivint’s home security and automation services, you can still use it without subscribing to Vivint’s service plan.
Step 1: Install the Thermostat
The first thing you need to do is to install the thermostat. You can either hire a professional to do the installation or follow the instructions provided in the user manual. The Vivint thermostat is compatible with most HVAC systems, and the installation process is relatively straightforward. Once you have installed the thermostat, you can move to the next step, which is to connect it to your Wi-Fi network.
Step 2: Connect the Thermostat to Wi-Fi
To use the Vivint thermostat without the service, you need to connect it to your Wi-Fi network. This will enable you to access the device remotely and make adjustments from your smartphone or computer. To connect the thermostat to the Wi-Fi network, follow these steps:
- Press the “Menu” button on the thermostat.
- Select “Settings,” then “Network.”
- Choose “Wi-Fi,” then select your network from the list of available networks.
- Enter your Wi-Fi network password, then press “Connect.”
Step 3: Download the Vivint App
To control the thermostat remotely, you need to download the Vivint app from the App Store or Google Play. Once you have installed the app, sign in using the email address and password you used during the thermostat installation. The app will automatically detect the thermostat and allow you to control it from your phone or tablet.
Step 4: Adjust the Temperature
To adjust the temperature using the Vivint app, tap the thermostat icon on the app’s home screen. You can then change the temperature settings by using the up and down arrows. You can also set a schedule for the thermostat to follow, so it automatically adjusts the temperature based on your preferences.
In conclusion, you don’t necessarily need to subscribe to Vivint’s service to use the Vivint thermostat. By following the steps outlined above, you can easily install the thermostat, connect it to your Wi-Fi network, download the Vivint app, and adjust the temperature to your liking. Enjoy the comfort and energy savings!
Is there a class action lawsuit against Vivint
Home security is a serious matter, and for most homeowners, their top priorities are safety and protection for their family and property. With Vivint, a provider of home security systems, customers can enjoy advanced security features, such as doorbell cameras, smart locks, and 24/7 monitoring. However, some homeowners have complained about issues, such as faulty equipment, poor customer service, and deceptive sales tactics, leading to the question of whether there is a class action lawsuit against Vivint?
Vivint is a leading provider of smart home and home security systems, with over 1.5 million customers across the United States and Canada. Founded in 1999, the company has grown rapidly over the years, offering innovative technology and top-notch customer support. However, as with any large company, there have been some complaints and legal challenges along the way.
The Class Action Lawsuit
In recent years, there have been several class action lawsuits filed against Vivint for various issues. One of the most significant cases was filed in February 2020, accusing Vivint of deceptive sales practices, such as misrepresenting the cost of equipment and services, signing customers up for long-term contracts without proper disclosure, and failing to provide timely refunds. The plaintiffs are seeking damages and to have the contracts voided.
What it means for Vivint Customers
If you are a Vivint customer, you may be wondering how this class action lawsuit affects you. Firstly, it is important to note that the lawsuit is still ongoing and has not yet been resolved. However, if the plaintiffs are successful, you may be eligible for compensation if you were affected by the issues outlined in the lawsuit. Additionally, Vivint has recently updated its sales and marketing practices to address some of the concerns raised in the lawsuit, so future customers can expect more transparency and clarity.
In summary, there is a current class action lawsuit against Vivint for deceptive sales practices. While the lawsuit is ongoing, current and future customers can expect increased transparency and improved sales and marketing practices. If you are a Vivint customer who has been affected by the issues raised in the lawsuit, you may be eligible for compensation if the plaintiffs are successful. Overall, it is always important to do your research and read customer reviews before committing to any home security provider.
Can You Still Use Vivint Equipment Without Monitoring
If you’ve recently moved into a house with Vivint equipment, you might be wondering if you can still use the equipment without subscribing to their professional monitoring services. The good news is that you can!
Understanding Vivint Equipment
Vivint sells a wide range of smart home devices, from security cameras to smart thermostats. Each device has its unique features and capabilities, but they all come with a standard set of functionalities that you can use even without professional monitoring.
Using Vivint Equipment Without Monitoring
To use Vivint equipment without professional monitoring, you need to set up the devices and connect them to your home Wi-Fi network. You can use the Vivint app to create an account and connect the devices, or you can use the control panel that comes with the equipment.
Once the devices are connected, you can use them to monitor and control your home remotely. For example, you can use the Vivint doorbell camera to see who’s at the door and communicate with them, or use the smart lock to lock and unlock your doors.
Limitations of Using Vivint Equipment Without Monitoring
While you can still use Vivint equipment without professional monitoring, there are some limitations to what you can do. For example, you won’t be able to receive alerts or notifications when the devices detect something unusual, and you won’t be able to contact the monitoring center in case of an emergency.
If you decide to use Vivint equipment without professional monitoring, it’s important to keep these limitations in mind and have a backup plan in case of an emergency. You can use other smart home devices or services to complement your Vivint equipment and enhance your home security.
In conclusion, you can still use Vivint equipment without subscribing to their professional monitoring services. However, you’ll have some limitations to what you can do, and you should have a backup plan in case of an emergency. Vivint equipment is designed to be easy to use and flexible, and it offers a wide range of features that you can use to enhance your home security and control your home remotely.